Greater Hartford Assisted Living Facility Guide
Menu

Riverside Health and Rehabilitation Center

Updated 2026-08-20 · 4,249 reviewed · 78 listed · Scored from 480 Google reviews · How we rank ›

4.6(480) 84 composite score See reviews on Google ✓ Google-verified
Skilled Nursing & RehabMemory Care
Riverside Health and Rehabilitation Center
Services
Skilled Nursing & Rehab, Memory Care
Reviews
480

What recent reviews say

Families recovering from surgery or managing complex medical needs find skilled, attentive care in a spotless setting. Staff members build genuine relationships with patients, remember names, and include family in the healing process. Ventilator and cardiac care stand out for their technology and specialized expertise.

Minor hiccups with meal quality and transport logistics rarely overshadow what reviewers describe as compassion combined with medical competence. Patients leave feeling treated as people, not cases.

Praised for
  • caring, compassionate staff
  • clean, well-maintained facility
  • strong rehabilitation outcomes
  • family-like atmosphere
Watch-outs
  • food quality
  • transportation scheduling delays
caring-staffattentive-careclean-facilitysafe-environmentresponsive-management
Best for: Families seeking post-surgical rehabilitation and complex medical care with compassionate, attentive oversight.
Think twice if: Food quality has been mentioned as a weak point, and transportation scheduling has occasionally required follow-up to resolve.

Strengths

  • specialized ventilator and cardiac care units
  • staff known by name and remembered across visits
  • advanced wound care and heart failure certification
  • spotless, calm environment

Worth knowing

  • Staff members frequently named by patients: Morgan (CNA), Susan, Jackie, Aneecia, Nurse Darion, Nurse Yvon, Clive
  • Dedicated Ventilator Unit with advanced technology for complex medical needs
  • Wound care center holds Vohra Center of Excellence Award
  • AHA Heart Failure Certified care program
  • McKnight's Excellence in Technology Award recipient
  • Certified Great Place to Work

What reviews say by service

Skilled Nursing & Rehab
Ventilator and cardiac units deliver specialized, compassionate care with advanced technology and strong family support.
Memory Care
Staff treat patients as family members; calm, spotless environment supports dignity and emotional connection.

How it compares

  • Rated 4.6 against a 4.17 average across the 49 skilled nursing & rehab businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 72
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
389
4
55
3
2
2
5
1
29

Common questions

Does Riverside offer specialized care for ventilator patients?
Yes. The facility has a dedicated Ventilator Unit with advanced technology and specialized staff trained in complex medical needs.
Can I visit family during the week?
Yes. The facility is open 7 days a week and families describe frequent, welcoming visits with staff readily available.
What should I know about the meal experience?
A few reviewers noted the food could be better; this is the one area consistently mentioned as less strong than care quality.

Similar assisted living facility nearby

Armsmear
59 low data

Armsmear

5.0(4)

All four Google reviews rate Armsmear five stars. Reviewers consistently highlight the well-kept grounds and peaceful atmosphere; one longtime resident credits Director Melinda with fostering an engaged, supportive community. Review detail is limited, but the consistent praise centers on maintenance and the emotional warmth of the setting.

Memory Care
Utopia Assisted Living
21 low data

Utopia Assisted Living

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Memory CareLuxury / Premium Communities
The Retreat Assisted Living
60 low data

The Retreat Assisted Living

4.3(6)✓ Google-verified

Most long-term residents and families report good experiences, with staff described as caring and the environment clean and active. One recent admission process involved a nursing supervisor's failure to communicate clearly, misleading a prospective resident about acceptance, and denying admission without timely notification to family-a red flag for transparency and follow-through.

Memory CareLuxury / Premium CommunitiesSkilled Nursing & Rehab

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-20