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The Summit At Plantsville

Updated 2026-08-20 · 4,249 reviewed · 78 listed · Scored from 96 Google reviews · How we rank ›

4.2(96) 74 composite score See reviews on Google ✓ Google-verified
Memory CareSkilled Nursing & Rehab
The Summit At Plantsville
Services
Memory Care, Skilled Nursing & Rehab
Reviews
96

What recent reviews say

Families consistently report that staff across all roles-from therapists to nursing assistants to office staff-deliver attentive, dignified care and make genuine connection with residents. The facility maintains cleanliness throughout, organizes daily activities, and responds quickly to patient needs.

A small number of reviews note occasional staffing inconsistency and communication delays, though the dominant experience centers on professional admission coordinators (MaryJane Olivera praised by name), responsive nursing teams, and therapists who invest in patient progress and recovery outcomes.

Praised for
  • clean facility, professional appearance
  • responsive, attentive nursing and care staff
  • therapists invested in patient progress
  • organized activities and social engagement
  • quick response to patient calls
Watch-outs
  • occasional staff attitude issues
  • communication barriers with management
  • inconsistent cleanliness in some areas
caring-staffattentive-careclean-facilityengaging-activitiesresponsive-management
Best for: Families seeking short-term rehabilitation or long-term memory care with strong clinical oversight and staff presence.
Think twice if: Those needing guaranteed rapid administrative communication or preference for always-available HR support may encounter frustration.

Strengths

  • consistent quality across nursing, therapy, and care teams
  • responsive call system and office availability
  • facility upgrades and maintenance attention
  • experienced leadership familiar with complex patient needs

Worth knowing

  • MaryJane Olivera, Admission Director, praised for follow-up visits
  • Social Worker Donna Doty noted for caring approach
  • Facility maintains active recreation and dining programs
  • Therapists documented to spend time building patient relationships
  • Three-year resident tenure mentioned, indicating retention
  • Recent facility upgrades completed

What reviews say by service

Skilled Nursing & Rehab
Therapists attentive and invested; nursing teams responsive; call system quick; one family reported difficult communication access with management.
Memory Care
Residents described as engaged in activities and socially connected, though limited specific memory-care detail in reviews.

How it compares

  • Rated 4.2 against a 4.17 average across the 49 skilled nursing & rehab businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 47
Review volume 86
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
70
4
7
3
2
2
0
1
17

Common questions

What activities are available for residents?
Reviewers describe daily organized activities in large rec rooms and dining halls. Holiday dining events are also offered.
How quickly do staff respond to patient calls?
Multiple reviewers report patients are never left waiting and calls are responded to quickly.
Is the facility clean?
Reviewers consistently praise the facility for cleanliness and how well it is maintained, noting that maintenance responds quickly to repairs.
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Last updated 2026-08-20