Greater Hartford Assisted Living Facility Guide
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The Village at Kensington Place

Updated 2026-08-20 · 4,249 reviewed · 78 listed · Scored from 43 Google reviews · How we rank ›

4.5(43) 76 composite score See reviews on Google ✓ Google-verified Publishes prices
Memory CareLuxury / Premium CommunitiesSkilled Nursing & Rehab
The Village at Kensington Place
Services
Memory Care, Luxury / Premium Communities, Skilled Nursing & Rehab
Reviews
43

What recent reviews say

Residents and families consistently report feeling welcomed into a warm, welcoming community where staff know names and show genuine concern. Care quality, cleanliness, and a strong sense of safety define the experience, though administrative responsiveness occasionally lags.

The facility offers memory care and assisted living with chef-prepared meals, varied activities like casino trips and music classes, and long-tenured staff (many 20+ years). Recent renovations and on-site services like hair and barber shops add to the appeal. Staff members Sydney (community relations), Stephanie (nursing), and Dan (maintenance) are named specifically for going above and beyond during transitions and emergencies.

Praised for
  • caring and compassionate staff
  • clean and well-maintained facility
  • engaging activities and outings
  • nutritious, chef-prepared meals
  • safe and homey environment
Watch-outs
  • administration slow on timely communication
caring-staffattentive-careclean-facilitynutritious-mealsengaging-activitiessafe-environmenthomey-atmospherewell-maintained-groundsfriendly-residents
Best for: Families seeking a warm, well-maintained community with memory care or assisted living where staff show genuine commitment to residents.
Think twice if: Timely administrative communication matters; some families note delays in business responses from management.

Strengths

  • Long-tenured, compassionate staff (many 20+ years)
  • Recently remodeled facilities
  • Chef-prepared seasonal meals
  • Extensive activities and outings programming
  • Specialized memory care program

Worth knowing

  • Sydney (Director of Community Relations) praised for personalized welcome and transition support
  • Stephanie (Director of Nursing) recognized for compassionate care and family communication
  • Dan (maintenance worker) responded within minutes during power outage to assist resident on oxygen support
  • Harbor memory care unit offers weekly outings, live music, animal therapy, crafts, and games
  • Recent full remodel completed; residents and families mention new and bright facilities
  • Chef-prepared meals with fresh-to-order options by tenured culinary staff

What reviews say by service

Memory Care
Harbor memory care program praised for weekly outings, live music, animal therapy, and welcoming environment for memory care residents
Skilled Nursing & Rehab
Nursing staff described as knowledgeable, attentive, and proactive; families report being contacted quickly about resident issues and solutions
Luxury / Premium Communities
Recently remodeled, clean, bright spaces with on-site amenities (hair salon, barber shop, chef-prepared meals) align with premium positioning; pricing reflects upscale assisted living market

How it compares

  • Rated 4.5 against a 4.17 average across the 49 skilled nursing & rehab businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 60
Review volume 71
Review recency 92
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
36
4
2
3
1
2
0
1
4

Common questions

What meals are included, and can the community accommodate dietary preferences?
Chef-prepared seasonal meals are served with fresh-to-order options. Staff take time to learn resident likes and dislikes.
What activities are available for memory care residents?
Harbor memory care offers weekly outings, live music, animal therapy, food demos, crafts, and games. The facility also has patio and garden areas.
Is the facility recently renovated?
Yes. Reviewers mention completion of a full remodel within the past 1-2 years, with bright, cheerful, and well-maintained spaces throughout.
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Last updated 2026-08-20