Greater Hartford Assisted Living Facility Guide
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The McAuley

Updated 2026-08-20 · 4,249 reviewed · 78 listed · Scored from 55 Google reviews · How we rank ›

4.8(55) 79 composite score See reviews on Google ✓ Google-verified
Skilled Nursing & RehabMemory CareLuxury / Premium Communities
The McAuley
Services
Skilled Nursing & Rehab, Memory Care, Luxury / Premium Communities
Reviews
55

What recent reviews say

Most residents report finding genuine friendships, daily activities, and attentive staff. Apartments are spacious with balconies, meals chef-prepared, and common events like happy hour foster connection. One recent reviewer noted the high cost and occasional social friction, but even that parent acknowledged their father enjoyed his time here.

Staff members named repeatedly (Anabela, Elizabeth, Beth Andresen, James Manugas, Jaclyn Terranova) go beyond transition help to ongoing resident concerns. Pet-friendly policy, fitness center, wood shop, and resident library cater to active lifestyles. Programs include singers groups, volunteer roles, and daily social gatherings.

Praised for
  • welcoming staff and residents
  • engaging activities and programs
  • spacious apartments with nice finishes
  • warm community atmosphere
  • excellent food and dining
Watch-outs
  • very expensive monthly fees
  • resident cliques and gossip
  • social dynamics felt exclusionary
caring-staffattentive-careengaging-activitiesclean-facilitynutritious-mealshomey-atmospherefriendly-residentswell-maintained-grounds
Best for: Active older adults seeking community engagement, social connection, and independent living with on-site services.
Think twice if: Budget-conscious prospects should know monthly fees are described as expensive; those wary of tight-knit social hierarchies may find resident dynamics overwhelming.

Strengths

  • named staff known for genuine care
  • spacious apartments with balconies
  • daily activity programming and volunteer roles
  • pet-friendly policy

Worth knowing

  • Named staff: Anabela, Elizabeth, Beth Andresen, James Manugas, Jaclyn Terranova praised for transition support and ongoing attentiveness
  • Pet-friendly: residents bring dogs and integrate into community
  • Specific amenities: screened balconies on apartments, chef-prepared meals, nightly happy hour before dinner, volunteer roles in gift shop and library
  • Long tenure: one resident lived 8 years, one parent couple 8 years; suggests retention
  • Transition support: staff help families move from out-of-state and manage stressful relocation logistics

What reviews say by service

independent-living
Residents praise spacious apartments, balconies, active lifestyle programming, and friendly resident community for staying engaged.
Memory Care
No review text addresses memory care services; evidence not present.
Luxury / Premium Communities
High cost noted in complaints; upscale amenities (spa, putting greens, chef meals, concierge) align with premium positioning but one reviewer called it a money-grab.

How it compares

  • Rated 4.8 against a 4.17 average across the 49 skilled nursing & rehab businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 75
Review volume 76
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
50
4
3
3
1
2
0
1
1

Common questions

Is The McAuley pet-friendly?
Yes. One resident brought their dog Benji and the community integrated the pet into residency.
What kinds of activities and programs do residents participate in?
Daily social events, exercise groups, music performances, volunteer roles (gift shop, library), dining socials, happy hour before dinner, lectures, and art exhibitions. Resident groups like The McAuley Singers meet regularly.
How accessible is the staff for resident concerns?
Multiple reviews name specific staff members (Anabela, Beth Andresen, James Manugas, Jaclyn Terranova) who residents report are proactive, responsive, and attentive to concerns.

Similar assisted living facility nearby

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Families report sharp contrasts in their experience. Some praise the cleanliness, spacious rooms, and exceptional staff on certain units like East 2. Others describe poor aide supervision, inattentive care, premature discharges, and serious safety lapses including staff sleeping on duty and a resident assault. The facility's rehabilitation program does not always rebuild strength as intended. Short-term rehab patients see prompt APRN visits and good social worker discharge coordination. Ongoing skilled nursing care shows high turnover in aide quality and inconsistent attentiveness. The gap between best and worst staff suggests management struggles to recruit, train, or enforce standards across the building.

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Brookdale West Hartford
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Brookdale West Hartford

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Most residents and families report attentive care and a welcoming social environment with regular activities. Staff and management, particularly executive director Ryan, receive consistent praise for responsiveness and compassion. One family noted hidden costs not shared upfront, and visitor access by phone or door knock has been inconsistent.

Skilled Nursing & RehabMemory CareLuxury / Premium Communities
AVIVA West Hartford
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AVIVA West Hartford

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Most families report that staff make transitions feel supported and that residents flourish in a caring community. The beautiful historic building and engaging activities draw consistent praise. One family's formal complaint to Connecticut's Department of Public Health alleged their father was medicated without consent and neglected when ill, resulting in documented violations found by health inspectors. This serious concern sits in stark tension with the overwhelming majority's positive experiences.

Skilled Nursing & RehabMemory CareLuxury / Premium Communities

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Last updated 2026-08-20