35 low data
Seabury Meadows Memory Support
3.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Memory CareLuxury / Premium CommunitiesSkilled Nursing & Rehab
Touchpoints at Bloomfield
Skilled Nursing & RehabMemory CareLuxury / Premium Communities
- Services
- Skilled Nursing & Rehab, Memory Care, Luxury / Premium Communities
- Reviews
- 74
What recent reviews say
Reviewers consistently praise cleanliness and therapist quality, with many noting friendly staff and professional service. However, serious complaints about bedsore neglect, delayed patient care, facility maintenance, and staff inattentiveness to family concerns undercut the positive experience. The split rating (47% five-star, 36% one/two-star) reflects a stark divide between satisfied and distressed families.
Recent shift: A shift toward cleanliness and professionalism appears in more recent reviews (last 4 months), with praise for staff and facility appearance increasing, though serious care complaints persist separately
Praised for
- clean facility
- professional and friendly staff
- strong therapy teams
- welcoming environment
Watch-outs
- pressure sores and wound care neglect
- poor nursing care and attentiveness
- physical deterioration and maintenance issues
- unresponsive to family concerns
clean-facilitycaring-staffattentive-careslow-response-to-callsoutdated-facility
Best for: families seeking specialized rehab services, especially post-orthopedic or cardiac recovery
Think twice if: family members report bedsore neglect, delayed wound care response, and staff inattentiveness to daily patient needs and concerns
Strengths
- strong physical and occupational therapy teams
- consistently described as clean
- professional and welcoming greeting process
Worth knowing
- Physical, occupational, and speech therapy teams praised by name
- On-site dialysis unit and kidney health program available per website
- Concierge greeting service noted
- Room temperature control cited as an issue (no AC or inadequate cooling)
- Incident of delayed bedsore treatment requiring hospital transport documented
What reviews say by service
- Skilled Nursing & Rehab
- Physical and occupational therapists stand out, but bedsore care and basic wound management reported as severely neglected
- Memory Care
- No specific review evidence
- Luxury / Premium Communities
- Facility cleanliness and welcoming atmosphere praised, but maintenance complaints (roof leak, outdated building) contradict luxury positioning
How it compares
- Rated 3.4 against a 4.17 average across the 49 skilled nursing & rehab businesses listed here.
- Has more Google reviews than 86% of the businesses in this directory.
How we scored this
Scoring Method Star rating 7
Review volume 81
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
35
4
10
3
2
2
4
1
23
Common questions
- What therapy services are available?
- Physical, occupational, and speech therapy teams are on staff. Their website also lists inpatient and outpatient rehab, heart failure rehabilitation, pulmonary rehabilitation, and orthopedic care programs.
- Is the facility clean?
- Most recent five-star reviews consistently praise cleanliness and describe the facility as well-maintained. However, older complaints mention maintenance issues including roof leaks.
- How responsive are staff to family concerns?
- Positive reviews describe friendly, professional staff who greet visitors warmly. Negative reviews report difficulty getting staff to respond to urgent care issues and family requests.
Similar assisted living facility nearby
39 low data
Seabury Meadows Memory Care Center Inc
4.3(3)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Memory CareSkilled Nursing & Rehab
76
Bloomfield Health Care Center
4.3(104)✓ Google-verified
Most visits leave families reassured by staff warmth and facility cleanliness. Reviewers consistently mention named caregivers (Felicia, Tia, Chris) who go beyond basic care, plus organized activities that keep residents engaged. The main friction point is reaching staff by phone to connect with relatives, and two stark one-star reviews allege rudeness or abuse, which stand sharply apart from the overwhelmingly positive majority. Security features like facial recognition parking, easy visitor access, and professional greeting at arrival all register as strengths. The facility broadcasts cultural respect too-at least one Muslim visitor noted patient staff accommodation during visits.
Skilled Nursing & RehabMemory CareLuxury / Premium Communities