Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
One reviewer with seven months' experience praised the staff for personal attention and professionalism. They noted Blessed House compared favorably to other nursing homes they had tried. Evidence is limited to a single five-star review.
Five-star reviews highlight warm, attentive nursing care and strong rehabilitation outcomes, with families noting therapists are professional and grounds are pleasant. One-star and two-star reviews raise serious concerns: delayed response to call lights, patients sitting in soiled conditions for extended periods, poor social work coordination, inadequate discharge planning, and inconsistent meal service. The gap suggests the quality of direct care varies significantly depending on staffing levels and which department handles your case. The facility appears strongest in skilled nursing and rehabilitation therapy but weaker in social services and responsive attention during lower-staffing periods. Multiple families report feeling unsupported at discharge and having to advocate heavily themselves. Involved families seem to navigate these gaps; those less able to advocate may encounter real hardship.
Residents credit New Horizons with transforming their lives through structured sober housing combined with counseling, group therapy, and medication management. Staff (including Melissa, Terran, Shauna, and Billy) are praised as compassionate advocates who work toward family reunification and provide round-the-clock crisis support. The program demands genuine commitment to sobriety; those seeking structure and accountability report deep friendships and stability. One caller reported being hung up on when seeking intake information.
Last updated 2026-08-20