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Apple Rehab Farmington Valley

Updated 2026-08-20 · 4,249 reviewed · 78 listed · Scored from 52 Google reviews · How we rank ›

3.3(52) 50 low data composite score See reviews on Google ✓ Google-verified
Memory CareSkilled Nursing & Rehab
Apple Rehab Farmington Valley
Services
Memory Care, Skilled Nursing & Rehab
Reviews
52

What recent reviews say

Reviews split sharply: devoted family members praise the physical therapy team and individual caring staff, yet numerous reports document neglect, medication errors, slow response to calls, and pressure ulcers. A two-tier facility emerges: private rooms appear better-maintained; the Annex wing houses patients in cramped, poorly-cleaned spaces with insufficient aides for transfers. Staff turnover and professional inconsistency recur across complaints.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • Physical therapy department excellence
  • Caring individual staff members on night shift
  • Responsive nursing in select cases
  • Recreational activities engagement
Watch-outs
  • Understaffed, slow call-bell response
  • Inconsistent medication management and dosing errors
  • Neglect in personal care (diaper changes, positioning)
  • Poor room conditions in Annex wing versus main facility
  • Inadequate monitoring and documentation of vital signs
caring-staffunderstaffedmedication-errorsslow-response-to-callspoor-communicationclean-facility
Best for: Short-term rehab after surgery or orthopedic injury, if priority is physical therapy access.
Think twice if: Concerned about call-bell response, medication accuracy, or daily personal care oversight; seeking long-term memory care should visit the actual Annex wing.

Strengths

  • Physical therapy department rated consistently strong
  • Some night-shift nursing staff responsive and caring
  • Recreational activities program
  • Accepts private pay and long-term residents

Worth knowing

  • Physical therapy director and staff repeatedly praised by families
  • Recreational lead Janet organizes activities like Tuesday music days
  • Night receptionist Kimberlee Ray noted as professional
  • One exceptional PT identified as caring and communicative about skin wound development
  • Annex wing described as small, dingy, cramped with stained curtains and sticky floors
  • Private rooms on main side include phone, TV, mini fridge; Annex rooms lack family seating
  • Medication errors documented: wrong dosing intervals recorded in system; prescriptions auto-filling without authorization for months
  • Decubitus (pressure) ulcer developed on coccyx in long-stay patient; initially not properly reported

What reviews say by service

Skilled Nursing & Rehab
Physical therapy strong and praised; nursing response time and medication management inconsistent; call-bell delays common.
Memory Care
Limited direct review evidence for memory care specifically; one family's experience with dementia resident describes care as compassionate but mentions inadequate repositioning for long-stay patients in Annex.

How it compares

  • Rated 3.3 against a 4.17 average across the 49 skilled nursing & rehab businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 7
Review volume 75
Review recency 82
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
25
4
4
3
1
2
3
1
19

Common questions

Does Apple Rehab have private rooms?
Yes. Main facility rooms include phone, TV, and mini fridge. Annex wing rooms are semi-private and smaller. Private room rates stated as $500/day or $14,900/month.
How is the physical therapy?
Multiple reviews praise the PT department as strong and dedicated. However, one patient reported a knee dislocation immediately after PT exercise, so ask about their screening process and PT notes review.
What should I know about medication management?
At least one family reported dosing errors (wrong interval recorded) and months of unauthorized auto-fills. Confirm pharmacy coordination and ask staff how they verify med orders before filling.

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Last updated 2026-08-20