Hebrew Senior Care

Updated 2026-09-20 · 4,437 reviewed · 79 listed · Scored from 3 Google reviews · How we rank ›

3.7(3) 44 low data composite score See reviews on Google ✓ Google-verified

Memory CareSkilled Nursing & RehabLuxury / Premium Communities

Location: West Hartford
Services: Memory Care, Skilled Nursing & Rehab, Luxury / Premium Communities
Reviews: 3
Ranking: #51 in Memory Care

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-20.

What do customers say?

One reviewer with a cognitively impaired parent credits the day center director Charmaine and staff for reducing stress through dementia knowledge, warmth, and on-site support (showers, blood draws, PT, meals). Review evidence is limited to a single positive five-star account from 8 years ago; two lower ratings exist but lack detail.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

knowledgeable, warm staff
dementia-informed care
convenient on-site services
inclusive welcome

caring-staffattentive-care

Think twice if: Limited review evidence; two lower ratings lack detail on specific concerns.

What stands out?

dementia and behavioral health focus
full on-site services (PT, showers, labs)

Worth knowing

Director Charmaine praised for dementia knowledge and resource guidance
On-site services include PT, blood draws, showers, and take-home meals

What reviews say by service

Memory Care: Day center staff noted for dementia knowledge and cognitive-impairment support

How it compares

Rated 3.7 against a 4.2 average across the 50 skilled nursing & rehab businesses listed here.
Has more Google reviews than 38% of the businesses in this directory.

How the score was calculated

Scoring Method

Star rating 45

Review volume 26

Review recency 0

Review sentiment 58

Profile completeness 75

Verification 30

Rating breakdown

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Residents and families consistently praise the staff warmth, social engagement through music and cocktail events, and management responsiveness over years of care. Concerns center on visitor access delays and undisclosed additional costs beyond advertised pricing.

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Saint Mary Home

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Saint Mary Home draws sharply divided feedback. Five-star reviews praise cleanliness, specific caring staff members like nurse Carol and Foazolle, and smooth short-term rehab stays. One and two-star reviews document serious gaps: over-medication, staff sleeping on the job, failure to notify families of hospital transfers, missed rehabilitation goals, and at least one assault allegation. The best experiences cluster around particular nursing staff and units; the worst involve stretched or negligent aides and inattentive social workers. Quality appears highly dependent on which shift, unit, and individual staff members your family member encounters. Facilities with strong oversight and consistency tend to perform well; this one shows pockets of genuine care alongside troubling lapses in attention and protocol.

Memory CareSkilled Nursing & RehabLuxury / Premium Communities

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Hebrew Senior Care

What do customers say?

What stands out?

Worth knowing

What reviews say by service

How it compares

How the score was calculated

Rating breakdown

Similar assisted living facility nearby

Hebrew Center for Health & Rehabilitation

Brookdale West Hartford

Saint Mary Home

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