21 low data
Connecticut Alliance-Long Term
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Memory Care
ChangeInc at Maple Leaf Manor
Memory CareLuxury / Premium CommunitiesSkilled Nursing & Rehab
- Services
- Memory Care, Luxury / Premium Communities, Skilled Nursing & Rehab
- Reviews
- 3
What recent reviews say
Recent management changes brought cosmetic upgrades and more visible staff engagement, but serious concerns persist about staff treatment and state compliance. One reviewer flagged mice, unprofessional practices, and a dangerous outdoor smoking setup for residents.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: New ownership prompted visible improvements (upgrades, staff engagement) but also raised fresh concerns about workplace culture and regulatory compliance.
Praised for
- new management improvements
- staff engagement with residents
- facility upgrades
Watch-outs
- staff mistreatment
- state law violations
- pest issues
- unsafe smoking area
understaffedunresponsive-to-complaintspoor-communication
Think twice if: Those concerned about state compliance, pest control, or staff professionalism should investigate recent changes before committing.
Strengths
- recent exterior upgrades
- increased staff-resident interaction
- holds HCA certification
Worth knowing
- Recent management transition cited as cause of operational changes
- Mice reported as pest issue
- Residents directed to curbside seating on busy avenue for smoking
- Vacancy waitlist suggests capacity constraints
What reviews say by service
- Memory Care
- New management shows engagement, but state law compliance questioned in recent reviews.
- Skilled Nursing & Rehab
- Facility cleanliness and regulatory adherence remain concerns despite recent upgrades.
How it compares
- Rated 2.3 against a 4.23 average across the 61 memory care businesses listed here.
- Has more Google reviews than 40% of the businesses in this directory.
How we scored this
Scoring Method Star rating 35
Review volume 26
Review recency 64
Review sentiment 42
Profile completeness 75
Verification 30
Rating breakdown
5
1
4
0
3
0
2
0
1
2
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