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Heights At Avery Heights

Updated 2026-09-20 · 4,437 reviewed · 79 listed · Scored from 4 Google reviews · How we rank ›

4.0(4) 54 low data composite score See reviews on Google ✓ Google-verified
Memory CareSkilled Nursing & RehabLuxury / Premium Communities
Heights At Avery Heights
Location
South West, Hartford
Services
Memory Care, Skilled Nursing & Rehab, Luxury / Premium Communities
Reviews
4
Ranking
#38 in Memory Care
Best for
Active seniors seeking attractive, social environments with strong memory care options.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-20.

What do customers say?

Three recent five-star reviews praise the property's appearance, friendly staff, and welcoming feel. One older one-star review flagged rude behavior during visitor check-in. Limited evidence overall.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • beautiful property
  • welcoming staff
  • engaging activities
  • quality food
  • homey atmosphere
Watch-outs
  • rude front-desk experience
  • visitor log practices
caring-staffhomey-atmosphereengaging-activitiesnutritious-meals
Best for: Active seniors seeking attractive, social environments with strong memory care options.
Think twice if: Visitor experience and front-desk professionalism unclear; one old complaint noted rude behavior during check-in.

What stands out?

  • attractive grounds and facilities
  • established 50+ year history
  • memory care program
  • full-service on-site amenities (fitness, aquatic center)

Worth knowing

  • Memory care program mentioned specifically as high-quality
  • On-site amenities include fitness center and aquatic center
  • Housekeeping staff separately praised for attentiveness
  • Operating 50+ years per their website

What reviews say by service

Skilled Nursing & Rehab
Short-term rehabilitation listed; no review detail.
Memory Care
Described as beautiful and well-run by visitors.
Luxury / Premium Communities
Property aesthetics and amenities (aquatic center, fitness) praised.

How it compares

  • Rated 4 against a 4.23 average across the 62 memory care businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 47
Review volume 30
Review recency 37
Review sentiment 60
Profile completeness 100
Verification 30

Rating breakdown

5
3
4
0
3
0
2
0
1
1

Similar assisted living facility nearby

Avery Heights
53 low data

Avery Heights

3.2(25)✓ Google-verified

Split experience: families praised end-of-life care and activities for independent residents, but many reported neglect, dirty conditions, and unresponsive management in rehab and assisted areas. Staff shortages and turnover are persistent. Serious complaints include hygiene failures and lack of communication about health changes. Review volume (25 total) shows high polarization: 48% five-star versus 44% one/two-star ratings. The 3.2 average is below the Memory Care category median (3.91).

Memory CareSkilled Nursing & RehabLuxury / Premium Communities
ChangeInc at Maple Leaf Manor
48 low data

ChangeInc at Maple Leaf Manor

2.0(4)✓ Google-verified

Recent ownership change brought visible upgrades and better resident engagement, but serious complaints persist about staff conduct, regulatory violations, pest infestations, and resident safety. Evidence is limited and inconsistent, with one recent five-star review contradicted by more recent one-star accounts of unprofessional treatment.

Memory CareSkilled Nursing & RehabLuxury / Premium Communities

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Last updated 2026-09-20