Complete Care at Kimberly Hall South
Families divide sharply on this facility. Those who praise it highlight staff warmth, cleanliness, and genuine attention from named nurses like Christine, Sofia, and Joy. Those with complaints describe hours-long waits for nursing help, rehabilitation that amounts to 15-30 minutes of therapy followed by confinement, weight loss from unmanaged conditions, medication errors, and management indifference to formal concerns raised. A parent needing rehab should know that negative reviews document minimal activity outside physical therapy, filthy sheets requiring family intervention, cold meals left uneaten, and catheter neglect leading to infection. The facility's strengths in appearance and friendliness do not translate uniformly to daily care quality or responsiveness.
