Greater Hartford Assisted Living Facility Guide
Menu

Shepherd Park Elderly Housing | An RHF Community

Updated 2026-08-20 · 4,249 reviewed · 78 listed · Scored from 48 Google reviews · How we rank ›

4.4(48) 57 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Memory CareLuxury / Premium Communities
Shepherd Park Elderly Housing | An RHF Community
Services
Memory Care, Luxury / Premium Communities
Reviews
48

What recent reviews say

Most residents praise cleanliness, security, and the stability of staying long-term. However, maintenance delays, indifferent management, and gaps in pest control create real friction for some tenants.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • clean, well-maintained facility
  • safe, secure environment
  • long-term stability for residents
  • safe, smoke-free community
Watch-outs
  • slow maintenance response
  • unresponsive management to complaints
  • insensitive handling of resident deaths
  • pest control issues not addressed
clean-facilitysafe-environmentslow-response-to-callsunresponsive-to-complaints
Best for: Active older adults seeking community, activities, and security in independent housing.
Think twice if: Consider elsewhere if prompt maintenance and responsive management are priorities.

Strengths

  • established 40+ years
  • 24/7 security and smoke-free policy
  • wide range of on-site activities and wellness services
  • apartments designed for mobility needs

Worth knowing

  • 300+ bedroom apartments, handicap-equipped
  • 24/7 security
  • yoga, exercise, bingo, computer and sewing classes, dance classes, hair dresser, food and wellness clinics on-site
  • medical appointment companion service available
  • management delays reported for maintenance emergencies
  • pest control no longer provided in-house

How it compares

  • Rated 4.4 against a 4.23 average across the 61 memory care businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 56
Review volume 73
Review recency 25
Review sentiment 49
Profile completeness 75
Verification 30

Rating breakdown

5
33
4
6
3
7
2
1
1
1

Common questions

What activities and services are available on-site?
Yoga, exercise classes, bingo, computer and sewing classes, dance, hair dresser, wellness clinics, food clinic, light housekeeping, and medical appointment companion services.
Does the community offer security?
Yes, 24/7 security is in place and the community is smoke-free.
Are apartments accessible for people with mobility needs?
Yes, the 300+ apartments are described as well-equipped for handicaps.

Similar assisted living facility nearby

Chelsea Place Care Center, LLC.
50

Chelsea Place Care Center, LLC.

1.8(66)✓ Google-verified

Most visits yield accounts of strong odors, filthy shared bathrooms, and call bells that go unanswered for hours. A handful of isolated positive visits note clean linens and friendly nurses, but the overwhelming pattern shows residents left in pain, medication mishandled, meals inedible, and families frustrated by rigid visitation rules and dismissive receptionists. The facility's own website lists comprehensive services including rehabilitation and heart failure programming, yet reviews describe wound care never evaluated, meds withheld even after discharge, and staff watching unanswered bells rather than responding. One resident deteriorated rapidly over one night; another's family member died after staff delayed hospital transport for seven hours despite the patient's pleas.

Skilled Nursing & RehabMemory Care
ContinuaCare
21 low data

ContinuaCare

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Memory Care
Immanuel House
66 low data

Immanuel House

4.2(39)✓ Google-verified

Most residents and families describe a pleasant, clean place with kind staff who respond quickly to concerns. A recurring problem: an aggressive maintenance worker has upset multiple families, and at least one resident reported dead mice in the dining area, raising questions about upkeep consistency.

Skilled Nursing & RehabMemory CareLuxury / Premium Communities

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-20