Assisted living facility in South End

Find assisted living facilities in South End. 9 providers based locally, 33 serving the area. Average rating 4 stars.

South End has 9 assisted living facilities based locally, with 33 providers total serving the area through the Greater Hartford network. The nearest option is roughly 2.5 km away. Top-rated choices include Heights At Avery Heights, Avery Heights, and The Residence at Glastonbury, which consistently score well with residents and families.

Providers serving: 33
Avg rating: 4.1★
Nearest provider: 2.5 km
Based in South End: 9

Top-scored assisted living facility serving South End

Ranked by recent Google reviews, weighted for proximity to South End. How we score ›

53 low data

Avery Heights

3.2(25)✓ Google-verified

Split experience: families praised end-of-life care and activities for independent residents, but many reported neglect, dirty conditions, and unresponsive management in rehab and assisted areas. Staff shortages and turnover are persistent. Serious complaints include hygiene failures and lack of communication about health changes. Review volume (25 total) shows high polarization: 48% five-star versus 44% one/two-star ratings. The 3.2 average is below the Memory Care category median (3.91).

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54 low data

Heights At Avery Heights

4.0(4)✓ Google-verified

Three recent five-star reviews praise the property's appearance, friendly staff, and welcoming feel. One older one-star review flagged rude behavior during visitor check-in. Limited evidence overall.

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48 low data

ChangeInc at Maple Leaf Manor

2.0(4)✓ Google-verified

Recent ownership change brought visible upgrades and better resident engagement, but serious complaints persist about staff conduct, regulatory violations, pest infestations, and resident safety. Evidence is limited and inconsistent, with one recent five-star review contradicted by more recent one-star accounts of unprofessional treatment.

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The Residence at Glastonbury

4.5(67)✓ Google-verified

Staff warmth, facility cleanliness, and a vibrant activity calendar earn consistent praise, but recent cost increases and a troubling pattern of medication mix-ups and communication failures undermine trust. The facility excels at first impressions and day-to-day care, yet management responsiveness lags behind what families expect for premium pricing.

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47 low data

Church Homes, Inc.

5.0(1)✓ Google-verified

With one five-star review on file, Church Homes presents limited but positive feedback. The business claims over 60 years serving Hartford and Salisbury with assisted living, skilled nursing, rehabilitation, and home health care, though detailed review evidence is sparse.

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56 low data

Cedar Mountain Commons

4.0(3)✓ Google-verified

Reviewers consistently describe Cedar Mountain Commons as a warm, cozy community where residents appear happy and content. Staff are friendly, meals are tasty, and the activity calendar is robust.

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40 low data

Stroke Support Group

5.0(1)

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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24 low data

Prime Senior Placement

No rating yet✓ Google-verified

Review evidence for Prime Senior Placement is limited. The business operates as a placement service covering memory care and multiple other senior living categories across central Connecticut towns.

Memory Care

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21 low data

Connecticut Alliance-Long Term

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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#10

Riverside Health and Rehabilitation Center

4.6(485)✓ Google-verified

Families and post-surgical patients consistently report kind, attentive staff who treat residents as individuals rather than cases. The facility itself is spotless and maintains a calm environment, with specialized units for ventilator care and complex needs backed by modern equipment. Staff turnover in CNA roles creates some continuity gaps, and meal quality draws repeated concern. Still, reviewers praise the nursing team, therapy services, and the emotional support families receive throughout longer stays. Location near Hartford makes it convenient for local referrals.

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#11

60 low data

The Retreat Assisted Living

4.3(6)✓ Google-verified

Most long-term residents and families report good experiences, with staff described as caring and the environment clean and active. One recent admission process involved a nursing supervisor's failure to communicate clearly, misleading a prospective resident about acceptance, and denying admission without timely notification to family-a red flag for transparency and follow-through.

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#12

59 low data

Armsmear

5.0(4)

All four Google reviews rate Armsmear five stars. Reviewers consistently highlight the well-kept grounds and peaceful atmosphere; one longtime resident credits Director Melinda with fostering an engaged, supportive community. Review detail is limited, but the consistent praise centers on maintenance and the emotional warmth of the setting.

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